CVE-2025-24389 - CVE House
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Status published Medium CVE-2025-24389

SMTP Password will be shown in cleartext on some SMTP errors

Vulnerability Description

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

OTRS, ((OTRS)) Community Edition
Vulnerable Versions:
7.0.x, 8.0.x, 2023.x, 2024.x, 6.0.x

Timeline

Official Publish: January 27th, 2025
Last Modified: February 12th, 2025
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

Weaknesses (CWE)

CWE-532

MITRE ATT&CK TTPs

T1005 Data from Local System
Collection
T1552 Unsecured Credentials
Credential Access
T1555 Credentials from Password Stores
Credential Access
T1078 Valid Accounts
Persistence
T1562 Impair Defenses
Defense Evasion