CVE-2024-6540 - CVE House
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Status published Medium CVE-2024-6540

Information exlosure in external interface

Vulnerability Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

OTRS
Vulnerable Versions:
8.0.x, 2023.x, 2024.x

Timeline

Official Publish: July 15th, 2024
Last Modified: August 1st, 2024
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Weaknesses (CWE)

CWE-790

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.