Unsafe handling of AJAX calls
Vulnerability Description
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
Am I Vulnerable?
Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2025-24388
Credits & Attribution
No credits recorded in the NVD database.
More from OTRS AG
View All →Affected Vendor
OTRS AG
View all reports →Affected Software
Timeline
CVSS Vectors
Weaknesses (CWE)
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.