CVE-2024-43446 - CVE House
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Status published Low CVE-2024-43446

Improper check of permissions in Generic Interface

Vulnerability Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

OTRS, ((OTRS)) Community Edition
Vulnerable Versions:
7.0.x, 8.0.x, 2023.x, 2024.x, 2025.x, 6.0.x

Timeline

Official Publish: January 27th, 2025
Last Modified: February 12th, 2025
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Weaknesses (CWE)

CWE-269

MITRE ATT&CK TTPs

T1078 Valid Accounts
Persistence
T1098 Account Manipulation
Privilege Escalation
T1548 Abuse Elevation Control Mechanism
Privilege Escalation
T1222 File and Directory Permissions Modification
Defense Evasion
T1134 Access Token Manipulation
Defense Evasion