CVE-2024-23791 - CVE House

Status published Medium CVE-2024-23791

Unnecessary data is written to log if issues during indexing occurs

4.9 CVSS

Vulnerability Description

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

https://otrs.com/release-notes/otrs-security-advisory-2024-02/

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Affected Vendor

OTRS AG

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Affected Software

OTRS

Vulnerable Versions:

7.0.x, 8.0.x, 2023.x

Timeline

Official Publish: January 29th, 2024

Last Modified: May 29th, 2025

Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Weaknesses (CWE)

CWE-532

MITRE ATT&CK TTPs

T1005 Data from Local System

Collection

T1552 Unsecured Credentials

Credential Access

T1555 Credentials from Password Stores