CVE-2023-38060 - CVE House
Back to Database
Status published Medium CVE-2023-38060

Host header injection by attachments in web service

Vulnerability Description

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2023-38060

Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Special thanks to Tim Püttmanns for reporting these vulnerability.

References

More from OTRS AG

View All →
CVE-2025-24391
Possible user enumeration
Medium 5.3
CVE-2025-24390
Missing Cookie Flags
Medium 6.8
CVE-2025-24389
SMTP Password will be shown in cleartext on some SMTP errors
Medium 6.3
CVE-2025-24388
Unsafe handling of AJAX calls
Low 3.8
CVE-2025-24387
Missing CSRF protection
Medium 4.8

Affected Vendor

Affected Software

OTRS, ((OTRS)) Community Edition
Vulnerable Versions:
7.0.x, 8.0.x, 6.0.1

Timeline

Official Publish: July 24th, 2023
Last Modified: February 13th, 2025
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L

Weaknesses (CWE)

CWE-20

MITRE ATT&CK TTPs

T1190 Exploit Public-Facing Application
Initial Access
T1059 Command and Scripting Interpreter
Execution
T1068 Exploitation for Privilege Escalation
Privilege Escalation
T1213 Data from Information Repositories
Collection
T1565.002 Stored Data Manipulation
Impact