CVE-2023-38059 - CVE House
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Status published Medium CVE-2023-38059

External pictures can be loaded even if not allowed by configuration

Vulnerability Description

The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Special thanks to Tim Püttmanns for reporting these vulnerability.

References

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Affected Vendor

Affected Software

OTRS, ((OTRS)) Community Edition
Vulnerable Versions:
7.0.x, 8.0.x, 6.0.x

Timeline

Official Publish: October 16th, 2023
Last Modified: September 16th, 2024
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Weaknesses (CWE)

CWE-200

MITRE ATT&CK TTPs

T1213 Data from Information Repositories
Collection
T1005 Data from Local System
Collection
T1552 Unsecured Credentials
Credential Access
T1041 Exfiltration Over C2 Channel
Exfiltration