CVE-2023-38057 - CVE House
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Status published Medium CVE-2023-38057

XSS stored in survey answers

Vulnerability Description

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Special thanks to Daniel Mizael, Raphael Fiorin and Marcelo Makotofrom for reporting these vulnerability.

References

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Affected Vendor

Affected Software

OTRS, ((OTRS)) Community Edition
Vulnerable Versions:
7.0.x, 8.0.x, 6.0.x

Timeline

Official Publish: July 24th, 2023
Last Modified: October 17th, 2024
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N

Weaknesses (CWE)

CWE-20

MITRE ATT&CK TTPs

T1190 Exploit Public-Facing Application
Initial Access
T1059 Command and Scripting Interpreter
Execution
T1068 Exploitation for Privilege Escalation
Privilege Escalation
T1213 Data from Information Repositories
Collection
T1565.002 Stored Data Manipulation
Impact