CVE-2021-21436 - CVE House
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Status published Low CVE-2021-21436

Agent is able to link customer's Config Items without permission

Vulnerability Description

Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Bernhard Lehr

References

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Affected Vendor

Affected Software

OTRSCIsInCustomerFrontend
Vulnerable Versions:
7.0.x

Timeline

Official Publish: February 8th, 2021
Last Modified: September 17th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Weaknesses (CWE)

CWE-264

MITRE ATT&CK TTPs

T1190 Exploit Public-Facing Application
Initial Access
T1068 Exploitation for Privilege Escalation
Privilege Escalation
T1078 Valid Accounts
Persistence
T1087 Account Discovery
Discovery
T1485 Data Destruction
Impact