CVE-2020-1775 - CVE House

Status published Low CVE-2020-1775

Information disclosure in external interface

3.5 CVSS

Vulnerability Description

BCC recipients in mails sent from OTRS are visible in article detail on external interface. This issue affects OTRS: 8.0.3 and prior versions, 7.0.17 and prior versions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2020-1775

Check My Exposure

Credits & Attribution

No credits recorded in the NVD database.

References

https://otrs.com/release-notes/otrs-security-advisory-2020-12/

More from OTRS AG

View All →

CVE-2025-24391

Possible user enumeration

SMTP Password will be shown in cleartext on some SMTP errors

Medium 6.3

CVE-2025-24388

Unsafe handling of AJAX calls

Low 3.8

CVE-2025-24387

Missing CSRF protection

Medium 4.8

Affected Vendor

OTRS AG

View all reports →

Affected Software

OTRS

Vulnerable Versions:

7.0.x, 8.0.x

Timeline

Official Publish: June 8th, 2020

Last Modified: September 16th, 2024

Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Weaknesses (CWE)

CWE-200

MITRE ATT&CK TTPs

T1213 Data from Information Repositories

Collection

T1005 Data from Local System