CVE-2020-1772 - CVE House
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Status published Medium CVE-2020-1772

Information Disclosure

Vulnerability Description

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Fabian Henneke

References

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Affected Vendor

Affected Software

((OTRS)) Community Edition, OTRS
Vulnerable Versions:
5.0.x, 6.0.x, 7.0.x

Timeline

Official Publish: March 27th, 2020
Last Modified: September 16th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N

Weaknesses (CWE)

CWE-155

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.