CVE-2020-1769 - CVE House
Back to Database
Status published Low CVE-2020-1769

Autocomplete in the form login screens

Vulnerability Description

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2020-1769

Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Martin Møller

References

More from OTRS AG

View All →
CVE-2025-24391
Possible user enumeration
Medium 5.3
CVE-2025-24390
Missing Cookie Flags
Medium 6.8
CVE-2025-24389
SMTP Password will be shown in cleartext on some SMTP errors
Medium 6.3
CVE-2025-24388
Unsafe handling of AJAX calls
Low 3.8
CVE-2025-24387
Missing CSRF protection
Medium 4.8

Affected Vendor

Affected Software

((OTRS)) Community Edition, OTRS
Vulnerable Versions:
5.0.x, 6.0.x, 7.0.x

Timeline

Official Publish: March 27th, 2020
Last Modified: September 17th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Weaknesses (CWE)

CWE-16

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.