CVE-2020-1768 - CVE House
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Status published Medium CVE-2020-1768

External Interface does not invalidate session

Vulnerability Description

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

OTRS
Vulnerable Versions:
7.0.x

Timeline

Official Publish: February 7th, 2020
Last Modified: September 16th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L

Weaknesses (CWE)

CWE-613

MITRE ATT&CK TTPs

T1539 Steal Web Session Cookie
Credential Access
T1078 Valid Accounts
Persistence
T1550 Use Alternate Authentication Material
Defense Evasion
T1021 Remote Services
Lateral Movement
T1562 Impair Defenses
Defense Evasion