CVE-2020-1765 - CVE House
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Status published Low CVE-2020-1765

Spoofing of From field in several screens

Vulnerability Description

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Sebastian Renker, Jonas Becker

References

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Affected Vendor

Affected Software

((OTRS)) Community Edition, OTRS
Vulnerable Versions:
5.0.x version 5.0.39 and prior versions, 6.0.x version 6.0.24 and prior versions, 7.0.x version 7.0.13 and prior versions

Timeline

Official Publish: January 10th, 2020
Last Modified: September 16th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Weaknesses (CWE)

CWE-472

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.