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Status published
Medium
CVE-2019-10065
An issue was discovered in Open Ticket Request System (OTRS)...
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
More from otrs
View All →CVE-2019-9892
An issue was discovered in Open Ticket Request System (OTRS)...
Medium
6.5
CVE-2019-9753
An issue was discovered in Open Ticket Request System (OTRS)...
Low
3.5
CVE-2019-9752
An issue was discovered in Open Ticket Request System (OTRS)...
Medium
5.4
CVE-2019-9751
An issue was discovered in Open Ticket Request System (OTRS)...
Medium
4.8
CVE-2019-18180
Denial of service
Medium
5.3
Affected Vendor
otrs
View all reports →Affected Software
otrs
Vulnerable Versions:
7.0.0
Timeline
Official Publish:
March 10th, 2020
Last Modified:
August 4th, 2024
Added to House:
July 20th, 2026
CVSS Vectors
V3:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weaknesses (CWE)
No CWE data available
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.