CVE-2019-9753 - CVE House
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Status published Low CVE-2019-9753

An issue was discovered in Open Ticket Request System (OTRS)...

Vulnerability Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

otrs
Vulnerable Versions:
7.0.0

Timeline

Official Publish: June 3rd, 2019
Last Modified: August 4th, 2024
Added to House: July 20th, 2026

CVSS Vectors

V3: CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.