CVE-2019-9752 - CVE House
Back to Database
Status published Medium CVE-2019-9752

An issue was discovered in Open Ticket Request System (OTRS)...

Vulnerability Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2019-9752

Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

Affected Software

otrs, backports sle, leap
Vulnerable Versions:
5.0.0, 6.0.0, 7.0.0, 15.0, 15.1, 15.2

Timeline

Official Publish: March 13th, 2019
Last Modified: August 4th, 2024
Added to House: July 20th, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.