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Status published
Medium
CVE-2018-19141
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x...
Vulnerability Description
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
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CVE-2019-9752
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CVE-2019-9751
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CVE-2019-18180
Denial of service
Medium
5.3
Affected Vendor
otrs
View all reports →Affected Software
open ticket request system, debian linux
Vulnerable Versions:
4.0.0, 5.0.0, 8.0
Timeline
Official Publish:
November 11th, 2018
Last Modified:
August 5th, 2024
Added to House:
July 20th, 2026
CVSS Vectors
V3:
CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Weaknesses (CWE)
No CWE data available
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.