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Status published
Unknown
CVE-2018-17883
An issue was discovered in Open Ticket Request System (OTRS)...
Vulnerability Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
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CVE-2019-18180
Denial of service
Medium
5.3
Affected Vendor
otrs
View all reports →Affected Software
otrs
Vulnerable Versions:
6.0.0
Timeline
Official Publish:
April 15th, 2023
Last Modified:
February 6th, 2025
Added to House:
July 20th, 2026
CVSS Vectors
No vector data available
Weaknesses (CWE)
No CWE data available
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.