CVE-2017-16921 - CVE House
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Status published High CVE-2017-16921

In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x...

Vulnerability Description

In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

otrs, debian linux
Vulnerable Versions:
4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 4.0.8, 4.0.9, 4.0.10, 4.0.11, 4.0.12, 4.0.13, 4.0.14, 4.0.15, 4.0.16, 4.0.17, 4.0.18, 4.0.19, 4.0.20, 4.0.21, 4.0.22, 4.0.23, 4.0.24, 4.0.25, 4.0.26, 5.0.0, 5.0.1, 5.0.2, 5.0.3, 5.0.4, 5.0.5, 5.0.6, 5.0.7, 5.0.8, 5.0.9, 5.0.10, 5.0.11, 5.0.12, 5.0.13, 5.0.14, 5.0.15, 5.0.16, 5.0.17, 5.0.18, 5.0.19, 5.0.20, 5.0.21, 5.0.22, 5.0.23, 5.0.24, 6.0.0, 6.0.1, 7.0, 8.0, 9.0

Timeline

Official Publish: December 8th, 2017
Last Modified: August 5th, 2024
Added to House: July 20th, 2026

CVSS Vectors

V3: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.