Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2)...
Vulnerability Description
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
- http://osvdb.org/102632
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
- http://secunia.com/advisories/56655
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
- http://secunia.com/advisories/56644
- http://www.debian.org/security/2014/dsa-2867
- http://bugs.otrs.org/show_bug.cgi?id=10099
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otrs
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Timeline
CVSS Vectors
Weaknesses (CWE)
No CWE data available
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.