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Status published
Medium
CVE-2013-4088
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21,...
Vulnerability Description
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
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CVE-2019-9751
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CVE-2019-18180
Denial of service
Medium
5.3
Affected Vendor
otrs
View all reports →Affected Software
otrs
Vulnerable Versions:
3.0.0, 3.1.0, 3.2.0
Timeline
Official Publish:
February 21st, 2020
Last Modified:
August 6th, 2024
Added to House:
July 19th, 2026
CVSS Vectors
V3:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Weaknesses (CWE)
No CWE data available
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.