CVE-2010-4768 - CVE House
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Status published Medium CVE-2010-4768

Open Ticket Request System (OTRS) before 2.3.5 does not properly...

Vulnerability Description

Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

otrs
Vulnerable Versions:
0, 0.5, 1.0, 1.0.0, 1.0.1, 1.0.2, 1.1, 1.1.0, 1.1.1, 1.1.2, 1.1.3, 1.1.4, 1.2.0, 1.2.1, 1.2.2, 1.2.3, 1.2.4, 1.3.0, 1.3.1, 1.3.2, 1.3.3, 2.0.0, 2.0.1, 2.0.2, 2.0.3, 2.0.4, 2.0.5, 2.1.0, 2.1.1, 2.1.2, 2.1.3, 2.1.4, 2.1.5, 2.1.6, 2.1.7, 2.1.8, 2.1.9, 2.2.0, 2.2.1, 2.2.2, 2.2.3, 2.2.4, 2.2.5, 2.2.6, 2.2.7, 2.2.8, 2.2.9, 2.3.0, 2.3.1, 2.3.2, 2.3.3

Timeline

Official Publish: March 18th, 2011
Last Modified: September 16th, 2024
Added to House: July 19th, 2026

CVSS Vectors

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.