CVE-2010-3476 - CVE House
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Status published Medium CVE-2010-3476

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x...

Vulnerability Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

Affected Software

otrs
Vulnerable Versions:
2.3.1, 2.3.2, 2.3.3, 2.3.4, 2.3.5, 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5, 2.4.6, 2.4.7

Timeline

Official Publish: September 20th, 2010
Last Modified: August 7th, 2024
Added to House: July 19th, 2026

CVSS Vectors

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.