CVE-2024-8632 - CVE House

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Status published Medium CVE-2024-8632

KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure

6.5 CVSS

Vulnerability Description

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

Krzysztof Zając

References

More from logoninc

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KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Affected Vendor

logoninc

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Affected Software

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

Vulnerable Versions:

0

Timeline

Official Publish: October 1st, 2024

Last Modified: April 8th, 2026

Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Weaknesses (CWE)

MITRE ATT&CK TTPs

T1190 Exploit Public-Facing Application

T1068 Exploitation for Privilege Escalation

Privilege Escalation

T1078 Valid Accounts

T1531 Account Access Removal