Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion
Vulnerability Description
The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
Am I Vulnerable?
Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2025-5957
Credits & Attribution
The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:
- Amin Beheshti
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve
- https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133
- https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736
- https://plugins.trac.wordpress.org/changeset/3322664/
Affected Vendor
rcatheme
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