CVE-2025-48483 - CVE House
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Status published Medium CVE-2025-48483

FreeScout Stored XSS leads to CSRF

Vulnerability Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

freescout-help-desk

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Affected Software

freescout
Vulnerable Versions:
< 1.8.180

Timeline

Official Publish: May 30th, 2025
Last Modified: May 30th, 2025
Added to House: July 22nd, 2026

CVSS Vectors

Weaknesses (CWE)