CVE-2025-48388 - CVE House
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Status published High CVE-2025-48388

FreeScout Has Insufficient Protection Against CRLF-injection

Vulnerability Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

freescout-help-desk

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Affected Software

freescout
Vulnerable Versions:
< 1.8.178

Timeline

Official Publish: May 29th, 2025
Last Modified: May 29th, 2025
Added to House: July 22nd, 2026

CVSS Vectors

Weaknesses (CWE)

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.