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Status published
High
CVE-2025-40537
SolarWinds Web Help Desk Hardcoded Credentials Vulnerability
Vulnerability Description
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:
- Jimi Sebree working with Horizon3.ai
References
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Affected Vendor
SolarWinds
View all reports →Affected Software
Web Help Desk
Vulnerable Versions:
12.8.8 HF1 and below
Timeline
Official Publish:
January 28th, 2026
Last Modified:
February 26th, 2026
Added to House:
July 22nd, 2026
CVSS Vectors
V3:
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H