CVE-2025-2493 - CVE House
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Status published High CVE-2025-2493

Path Traversal vulnerability in Softdial Contact Center

Vulnerability Description

Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Víctor Rodríguez Carreño

Affected Vendor

Affected Software

Softdial Contact Center
Vulnerable Versions:
all versions

Timeline

Official Publish: March 18th, 2025
Last Modified: March 18th, 2025
Added to House: July 22nd, 2026

CVSS Vectors

Weaknesses (CWE)