CVE-2025-20358 - CVE House
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Status published Critical CVE-2025-20358

Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability

Vulnerability Description

A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution. This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

Affected Software

Cisco Unified Contact Center Express
Vulnerable Versions:
10.5(1)SU1, 10.6(1), 11.6(1), 10.6(1)SU1, 10.6(1)SU3, 11.6(2), 12.0(1), 11.0(1)SU1, 11.5(1)SU1, 10.5(1), 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)_SU03_ES01, 12.5(1)_SU03_ES02, 12.5(1)_SU02_ES03, 12.5(1)_SU02_ES04, 12.5(1)_SU02_ES02, 12.5(1)_SU01_ES02, 12.5(1)_SU01_ES03, 12.5(1)_SU02_ES01, 11.6(2)ES07, 11.6(2)ES08, 12.5(1)_SU01_ES01, 12.0(1)ES04, 12.5(1)ES02, 12.5(1)ES03, 11.6(2)ES06, 12.5(1)ES01, 12.0(1)ES03, 12.0(1)ES01, 11.6(2)ES05, 12.0(1)ES02, 11.6(2)ES04, 11.6(2)ES03, 11.6(2)ES02, 11.6(2)ES01, 10.6(1)SU3ES03, 11.0(1)SU1ES03, 10.6(1)SU3ES01, 10.5(1)SU1ES10, 11.5(1)SU1ES03, 11.6(1)ES02, 11.5(1)ES01, 10.6(1)SU2, 10.6(1)SU2ES04, 11.6(1)ES01, 10.6(1)SU3ES02, 11.5(1)SU1ES02, 11.5(1)SU1ES01, 11.0(1)SU1ES02, 12.5(1)_SU03_ES03, 12.5(1)_SU03_ES04, 12.5(1)_SU03_ES05, UCCX 15.0.1, 12.5(1)_SU03_ES06

Timeline

Official Publish: November 5th, 2025
Last Modified: February 26th, 2026
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L

Weaknesses (CWE)