CVE-2025-20354 - CVE House
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Status published Critical CVE-2025-20354

Cisco Unified Contact Center Express Remote Code Execution Vulnerability

Vulnerability Description

A vulnerability in the Java Remote Method Invocation (RMI) process of Cisco Unified CCX could allow an unauthenticated, remote attacker to upload arbitrary files and execute arbitrary commands with root permissions on an affected system. This vulnerability is due to improper authentication mechanisms that are associated to specific Cisco Unified CCX features. An attacker could exploit this vulnerability by uploading a crafted file to an affected system through the Java RMI process. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system and elevate privileges to root.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

Affected Software

Cisco Unified Contact Center Express
Vulnerable Versions:
10.5(1)SU1, 10.6(1), 11.6(1), 10.6(1)SU1, 10.6(1)SU3, 11.6(2), 12.0(1), 11.0(1)SU1, 11.5(1)SU1, 10.5(1), 12.5(1), 12.5(1)SU1, 12.5(1)SU2, 12.5(1)SU3, 12.5(1)_SU03_ES01, 12.5(1)_SU03_ES02, 12.5(1)_SU02_ES03, 12.5(1)_SU02_ES04, 12.5(1)_SU02_ES02, 12.5(1)_SU01_ES02, 12.5(1)_SU01_ES03, 12.5(1)_SU02_ES01, 11.6(2)ES07, 11.6(2)ES08, 12.5(1)_SU01_ES01, 12.0(1)ES04, 12.5(1)ES02, 12.5(1)ES03, 11.6(2)ES06, 12.5(1)ES01, 12.0(1)ES03, 12.0(1)ES01, 11.6(2)ES05, 12.0(1)ES02, 11.6(2)ES04, 11.6(2)ES03, 11.6(2)ES02, 11.6(2)ES01, 10.6(1)SU3ES03, 11.0(1)SU1ES03, 10.6(1)SU3ES01, 10.5(1)SU1ES10, 11.5(1)SU1ES03, 11.6(1)ES02, 11.5(1)ES01, 10.6(1)SU2, 10.6(1)SU2ES04, 11.6(1)ES01, 10.6(1)SU3ES02, 11.5(1)SU1ES02, 11.5(1)SU1ES01, 11.0(1)SU1ES02, 12.5(1)_SU03_ES03, 12.5(1)_SU03_ES04, 12.5(1)_SU03_ES05, UCCX 15.0.1, 12.5(1)_SU03_ES06

Timeline

Official Publish: November 5th, 2025
Last Modified: February 26th, 2026
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weaknesses (CWE)