ilGhera Support System for WooCommerce <= 1.3.0 - Missing Authorization to Unauthenticated Sensitive Information Exposure
Vulnerability Description
The ilGhera Support System for WooCommerce plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the 'get_ticket_content_callback' function in all versions up to, and including, 1.3.0. This makes it possible for unauthenticated attackers to view any support ticket content, including sensitive customer information and private communications, by providing a ticket ID.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
Am I Vulnerable?
Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2025-14033
Credits & Attribution
The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:
- Md. Moniruzzaman Prodhan
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/40ceea17-ec60-4775-8495-e2f7643d1b7c?source=cve
- https://plugins.trac.wordpress.org/browser/wc-support-system/trunk/includes/class-wc-support-system.php#L68
- https://plugins.trac.wordpress.org/browser/wc-support-system/tags/1.2.6/includes/class-wc-support-system.php#L68
- https://plugins.trac.wordpress.org/browser/wc-support-system/trunk/includes/class-wc-support-system.php#L643
- https://plugins.trac.wordpress.org/browser/wc-support-system/tags/1.2.6/includes/class-wc-support-system.php#L643
- https://plugins.trac.wordpress.org/browser/wc-support-system/tags/1.3.1/includes/class-wc-support-system.php#L780
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