ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal
Vulnerability Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
Am I Vulnerable?
Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2025-10054
Credits & Attribution
The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:
- Michelle Porter
References
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