CVE-2024-49193 - CVE House
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Status published Unknown CVE-2024-49193

Zendesk before 2024-07-02 allows remote attackers to read ticket history...

Vulnerability Description

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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Affected Vendor

Affected Software

Unknown
Vulnerable Versions:
Unknown

Timeline

Official Publish: October 12th, 2024
Last Modified: October 16th, 2024
Added to House: July 22nd, 2026

CVSS Vectors

No vector data available

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.