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Status published
Critical
CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Vulnerability Description
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:
- Zach Hanley
References
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Affected Vendor
SolarWinds
View all reports →Affected Software
Web Help Desk
Vulnerable Versions:
12.8.3 Hotfix 1 and previous versions
Timeline
Official Publish:
August 21st, 2024
Last Modified:
October 21st, 2025
Added to House:
July 22nd, 2026
CVSS Vectors
V3:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N