CVE-2024-28986 - CVE House
Back to Database
Status published Critical CVE-2024-28986

SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability

Vulnerability Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2024-28986

Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Inmarsat Government / Viasat

Affected Vendor

Affected Software

Web Help Desk
Vulnerable Versions:
previous versions

Timeline

Official Publish: August 13th, 2024
Last Modified: October 21st, 2025
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weaknesses (CWE)