CVE-2024-13600 - CVE House
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Status published High CVE-2024-13600

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Vulnerability Description

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.0.5 via the 'majesticsupportdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/majesticsupportdata directory which can contain file attachments included in support tickets.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Tim Coen

References

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CVE-2024-13601
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Authenticated (Subscriber+) Insecure Direct Object Reference
Medium 4.3

Affected Vendor

Affected Software

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
Vulnerable Versions:
0

Timeline

Official Publish: February 12th, 2025
Last Modified: April 8th, 2026
Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Weaknesses (CWE)

CWE-200

MITRE ATT&CK TTPs

T1213 Data from Information Repositories
Collection
T1005 Data from Local System
Collection
T1552 Unsecured Credentials
Credential Access
T1041 Exfiltration Over C2 Channel
Exfiltration