CVE-2024-13568 - CVE House

Back to Database

Status published High CVE-2024-13568

Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

7.5 CVSS

Vulnerability Description

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2024-13568

Check My Exposure

Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

Tim Coen

References

More from techjewel

View All →

Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder 5.1.16 - 6.1.1 - Authenticated (Subscriber+) PHP Object Injection To Arbitrary File Read

Fluent Forms <= 6.0.2 - Authenticated (Contributor+) Stored Cross-Site Scripting

Ninja Tables – Easy Data Table Builder <= 5.0.18 - Unauthenticated Server-Side Request Forgery

Ninja Tables – Easy Data Table Builder <= 5.0.18 - Unauthenticated PHP Object Injection to Limited Remote Code Execution

Fluent Booking – The Ultimate Appointments Scheduling, Events Booking, Events Calendar Solution <= 1.9.11 - Authenticated (Subscriber+) Missing Authorization to Calendar Import and Management

Affected Vendor

techjewel

View all reports →

Affected Software

Fluent Support – Helpdesk & Customer Support Ticket System

Vulnerable Versions:

0

Timeline

Official Publish: March 1st, 2025

Last Modified: April 8th, 2026

Added to House: July 22nd, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Weaknesses (CWE)

MITRE ATT&CK TTPs

T1213 Data from Information Repositories

T1005 Data from Local System

T1552 Unsecured Credentials

Credential Access

T1041 Exfiltration Over C2 Channel