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Status published
Medium
CVE-2023-23679
WordPress JS Help Desk – Best Help Desk & Support Plugin Plugin <= 2.7.7 is vulnerable to Insecure Direct Object References (IDOR)
Vulnerability Description
Authorization Bypass Through User-Controlled Key vulnerability in JS Help Desk js-support-ticket allows Accessing Functionality Not Properly Constrained by ACLs.This issue affects JS Help Desk: from n/a through 2.7.7.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:
- Fariq Fadillah Gusti Insani (Patchstack Alliance)
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Affected Vendor
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View all reports →Affected Software
JS Help Desk
Vulnerable Versions:
Unknown
Timeline
Official Publish:
June 23rd, 2023
Last Modified:
April 28th, 2026
Added to House:
July 22nd, 2026
CVSS Vectors
V3:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:L