CVE-2021-24839 - CVE House
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Status published High CVE-2021-24839

SupportCandy < 2.2.5 - Unauthenticated Arbitrary Ticket Deletion

Vulnerability Description

The SupportCandy WordPress plugin before 2.2.5 does not have authorisation and CSRF checks in its wpsc_tickets AJAX action, which could allow unauthenticated users to call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action. Other actions may be affected as well.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

The following person or organization is credited with identifying this vulnerability, as recorded in the NVD database:

  • Brandon Roldan

References

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Affected Vendor

Affected Software

SupportCandy – Helpdesk & Support Ticket System
Vulnerable Versions:
2.2.5

Timeline

Official Publish: February 7th, 2022
Last Modified: August 3rd, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Weaknesses (CWE)

CWE-862

MITRE ATT&CK TTPs

T1190 Exploit Public-Facing Application
Initial Access
T1068 Exploitation for Privilege Escalation
Privilege Escalation
T1078 Valid Accounts
Persistence
T1531 Account Access Removal
Impact