CVE-2020-3267 - CVE House
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Status published Medium CVE-2020-3267

Cisco Unified Contact Center Express Improper API Authorization Vulnerability

Vulnerability Description

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

Affected Software

Cisco Unified Contact Center Express
Vulnerable Versions:
Unknown

Timeline

Official Publish: June 3rd, 2020
Last Modified: November 15th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L

Weaknesses (CWE)