CVE-2020-11466 - CVE House
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Status published High CVE-2020-11466

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets...

Vulnerability Description

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

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Credits & Attribution

No credits recorded in the NVD database.

References

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CVE-2020-11467
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Affected Vendor

Affected Software

deskpro
Vulnerable Versions:
0

Timeline

Official Publish: April 1st, 2020
Last Modified: August 4th, 2024
Added to House: July 21st, 2026

CVSS Vectors

V3: CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.