CVE-2019-20768 - CVE House
Back to Database
Status published Medium CVE-2019-20768

ServiceNow IT Service Management Kingston through Patch 14-1, London through...

Vulnerability Description

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2019-20768

Credits & Attribution

No credits recorded in the NVD database.

Affected Vendor

Affected Software

it service management
Vulnerable Versions:
kingston, london, madrid

Timeline

Official Publish: May 5th, 2020
Last Modified: August 5th, 2024
Added to House: July 20th, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.