CVE-2019-16949 - CVE House
Back to Database
Status published Medium CVE-2019-16949

An issue was discovered in Enghouse Web Chat 6.1.300.31 and...

Vulnerability Description

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.

Impact Analysis

Refer to official advisory for detailed impact metrics.

Remediation

Ensure systems are updated to the latest vendor-supplied patch levels.

THREAT MONITOR

Am I Vulnerable?

Launch our assessment wizard to check if your infrastructure is exposed to • CVE-2019-16949

Credits & Attribution

No credits recorded in the NVD database.

References

More from enghouse

View All →
CVE-2020-13972
Enghouse Web Chat 6.2.284.34 allows XSS. When one enters their...
Medium 6.1
CVE-2019-16951
A remote file include (RFI) issue was discovered in Enghouse...
Medium 5.3
CVE-2019-16950
An XSS issue was discovered in Enghouse Web Chat 6.1.300.31...
Medium 6.1
CVE-2019-16948
An SSRF issue was discovered in Enghouse Web Chat 6.1.300.31....
Critical 9.8
CVE-2018-8940
ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality...
Critical 9.8

Affected Vendor

Affected Software

web chat
Vulnerable Versions:
6.1.300.31, 6.2.284.34

Timeline

Official Publish: November 13th, 2019
Last Modified: August 5th, 2024
Added to House: July 20th, 2026

CVSS Vectors

V3: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Weaknesses (CWE)

No CWE data available

MITRE ATT&CK TTPs

No associated TTPs found for this vulnerability.