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Status published
High
CVE-2017-11511
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads...
Vulnerability Description
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
Affected Vendor
Zoho
View all reports →Affected Software
ManageEngine ServiceDesk
Vulnerable Versions:
9.3.9328
Timeline
Official Publish:
November 8th, 2017
Last Modified:
September 17th, 2024
Added to House:
July 20th, 2026
CVSS Vectors
V3:
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N