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Status published
High
CVE-2015-3000
SysAid Help Desk before 15.2 allows remote attackers to cause...
Vulnerability Description
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
Impact Analysis
Refer to official advisory for detailed impact metrics.
Remediation
Ensure systems are updated to the latest vendor-supplied patch levels.
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Credits & Attribution
No credits recorded in the NVD database.
References
- http://seclists.org/fulldisclosure/2015/Jun/8
- http://www.securityfocus.com/archive/1/535679/100/0/threaded
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- http://www.securityfocus.com/bid/75038
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
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Affected Vendor
sysaid
View all reports →Affected Software
sysaid
Vulnerable Versions:
0
Timeline
Official Publish:
June 8th, 2015
Last Modified:
August 6th, 2024
Added to House:
July 19th, 2026
CVSS Vectors
Weaknesses (CWE)
No CWE data available
MITRE ATT&CK TTPs
No associated TTPs found for this vulnerability.